Archive for the ‘Consumer Protection’ category

Icicles Causing Power Outages

January 18th, 2012

If your neighborhood is prone to power outages, you may already know that wet, heavy snow and icicles can cause power outages during the winter months. Every neighborhood that experiences large amounts of snow fall or freezing temperatures is susceptible to these types of power outages. If you have ever had a power outage in the middle of the winter, you already know how terribly inconvenient they can be. They not only cut out the lights, but they also cut out the furnace and the sump pump. Depending on the extent of the outage, it may take days to return power to the home, and unless you want to cough up the money for a hotel or spend that time in an emergency warming shelter, we suggest seeking out alternatives.

An Alternative Power Source

An alternative to no power would be to have an automatic generator installed in your home. It would automatically kick on in the event that your home is cut off from the electrical grid. Through the use of natural gas, the system will create electricity for the various parts of the home that are hooked up to the generator. When this system is installed there are no extension cords to hook up or tanks of fuel to fill. Everything kicks on automatically and is hard wired into the home. » Read more: Icicles Causing Power Outages

Wrong Duct Work for Your Dryer Vent

November 2nd, 2011

Many homeowners think that their home is basically fire proof because they have taken some basic fire prevention precautions. You have the furnace cleaned out yearly, blow out candles, and use space heaters properly. You may even have smoke detectors and fire extinguishers all throughout the home, but if you haven’t checked your dryer vent, all of those protective measures could quit literally go up in flames. The dryer vent is the duct work that your clothes dryer uses to exhaust combustion fumes to the outdoors. Most homeowners don’t even know that they have this line of duct work in their home, but neglecting it could cause a major home disaster.

Accordion Duct work and Your Dryer Vent

Accordion duct work consists of some sort of material like plastic or aluminum that is coiled to form a long tube. It is flexible and can be easily installed, but it should never be used to vent a dryer. This type of duct work is usually safely used for add on duct work in the HVAC system, but there are two reasons why it should not be used to vent combustion gasses from your dryer.

  1. Friction: The coiled design of this type of duct work encourages lint to become lodged within the duct. Overtime this can be what creates a buildup of lint within the vent. Lint is extremely flammable and a simple spark of static can set your dryer ablaze. » Read more: Wrong Duct Work for Your Dryer Vent

Customized Furnace Sales Pitch

October 19th, 2011

Most of us learn from the mistakes that we make. We do something wrong and then make a point to change something in the future to prevent a repeat mistake. Some homeowners, however, keep making the same HVAC mistakes over and over and it isn’t necessarily their fault. The problem lies with the HVAC contractor that installed the furnace and air conditioner in their home.

A Common Mistake

The salesman who recommended the unit that was installed fell into the all too common trap of recommending a unit based on the preexisting model that is in the home. For example, he recommends a 20,000btu furnace just because the furnace that has been heating the home for the past however many years is a 20,000btu unit. This can create problems if the old unit isn’t actually the right unit for the home. You deserve a customized sale that involves assessing your needs and the requirements of the home. » Read more: Customized Furnace Sales Pitch

Do It Yourself or Call a Pro

October 17th, 2011

“Do it yourselfers” have the best intentions at heart. They want to be hands on when it comes to taking care of their home and they want to save a few bucks along the way. For some projects, a homeowner truly can save some money by manning the work on their own, but for others, attempting them without professional experience could be disastrous. Knowing when the home repair is out of your league may be hard for some, but not assessing this possibility could cost you more than a little extra cash when you have to call in a professional.

Electrocutions and Floods

My father was one of those “do it yourselfers” that didn’t know the limits of his abilities. Many times, he would attempt a project with little more knowledge than that which he gained from a book. Sometimes he got lucky, but once he started messing with the electricity and the plumbing, things got ugly. It wasn’t until he electrocuted himself a few times and flooded the upstairs bathroom that he called a professional. I’m sure many of you are reading this thinking that you or someone else in your home fits this description of a determined “do it yourselfer,” but I am here to encourage you to take a step back and assess your limitations. » Read more: Do It Yourself or Call a Pro

Protect Your Family, Home, and Health

October 5th, 2011

Heating tune-ups help prevent breakdowns and potential hazards, and a through furnace cleaning done correctly can save you money and time, and it can also improve the efficiency of your current system. What we don’t know, can hurt us, and this is defiantly true when it comes to the condition of your furnace heating system. Most people never think about their heating unit until it breaks down. This is due to the fact that most gas furnaces are very reliable, and they are often keptout of sight, out of mind.”

Catastrophic Failures

The problem is, despite its reliability, a catastrophic failure of your furnace could occur at any time, and that failure could result in a gas leak, fire or carbon monoxide poisoning. The only way to prevent that type of disaster is with regular inspections of your heating system. » Read more: Protect Your Family, Home, and Health

A Safe Furnace

September 19th, 2011

Everyone wants a safe furnace. No one wants to wake up in the middle of the night to the sound of a smoke detector or carbon monoxide detector going off. Yet there are those among us that never have their furnaces cleaned or safety checked. Cleaning a furnace is basically the same for thirty year old furnaces as it is for two year old furnaces. Yes the new the furnaces have more sensors that need cleaning than their older counter parts, but things like burners, blowers, sensors and heat exchangers all get dirty. Age doesn’t mater. A dirty burner will not burn as cleanly or as efficiently as a clean burner. The same is true of sensors, dirty sensors are more likely to fail compared to clean ones. The need for cleaning and adjustment of all furnace components is necessary for trouble free operation.

Cleaning and Safety Checks

Safety checks are the most important part of the yearly furnace clean and safety check. If your furnace breaks, you don’t have heat, but if the furnace becomes unsafe, you could have much bigger problems. Newer furnaces have more sensors and safety devices than the older ones. These new sensors and safety devices were not put in your furnace so the manufacturer could charge more for their furnace. They were incorporated in the design to protect you from catastrophic failures. Having these safety devices checked annually will insure the safe operation of your furnace. » Read more: A Safe Furnace

Make Your Contractor Fight for Your Business

September 7th, 2011

 If you are one of the many homeowners that are currently looking for a new HVAC system you may feel like it is you against the HVAC contractor that diagnosed your unit as faulty. It would be easy to simply take them at their word and replace the system with whatever they have to offer, but wouldn’t you rather take control of the sale? Well, you can. All you have to do is get a few estimates. Many homeowners don’t want to bother with the hassle of having 3 different companies out for an estimate on a new furnace or air conditioning system, but not doing so could cost your hundreds and maybe even thousands of dollars.

Taking Advantage of a Desperate Situation

The first way you loose money by not getting multiple estimates is by purchasing the unit right off the bat from the company that diagnosed the system as faulty. Many times the unit breaks down when we need it most and in our desperation for comfort we may agree to anything. Some companies will take advantage of this desperation and do little to nothing to save you money on your system. Instead, step back, take a breath, and give it some thought. Don’t jump into a sale without assessing all of your options. » Read more: Make Your Contractor Fight for Your Business

An Arrow in the A/C

August 29th, 2011

I have thirty five years experience repairing furnaces and air conditioners, and I had thought I had seen it all. However, this was the first time I saw an air conditioning condenser unit with a hunting arrow sticking out of it. Over the years I have seen air conditioners hit by cars, lawn motors and the occasional go carts/mini bikes, but I have never seen an air conditioner with a hunting arrow in it.

A Frantic Phone Call

From what I could gather from our frantic phone call, the customer said he left for work at 7am and returned home at 5 pm. His house was 89 degrees when he got home.  From that point everything got a little fuzzy. He said something about an arrow in his air conditioner and that his neighbor killed it. Deer season was coming up, but I really didn’t know what he was talking about. He was defiantly distraught, and his neighbors target practice was the cause. » Read more: An Arrow in the A/C

Is Your Air Conditioner the Right Size?

July 11th, 2011

When it comes time to replace your air conditioner, make sure that you are purchasing the new system from a reputable company. Selling an air conditioner to a customer means big money for the business and as a result, some less scrupulous contractors like to take advantage of the customer’s ignorance of the HVAC industry. How do they do this? Well, one way they increase their profit is by selling customers a unit that is too big for their home. This may not seem like that big of a deal, but when you consider the problems that can be caused by oversized air conditioners, you may think twice about who you trust with your next air conditioner installation.

Years of Problems to Come!

Some illegitimate contractors will tell you anything to get you to purchase a more expensive unit. They will promise more cold air and lower energy bills, and before you know it, you have purchased a unit that is twice the size of the unit you need for your home. Once that unit is installed, the real problems begin. Not only did that contractor scam you out of hundreds of dollars, he also left you with years of problems to come! » Read more: Is Your Air Conditioner the Right Size?

Home Inspections and Second Opinions

June 29th, 2011

This summer, a good friend of mine and his wife thought that they had found their dream home. They bought a home that had been repossessed by the bank, then purchased, and remodeled by a rehab contractor. The house was beautiful. The kitchen had granite counter tops with complementing back splashes. All of the floors were hardwood with matching woodwork. On the surface this was the perfect dream house that they had been looking for, for months!

The Original Inspection

When buying a home, the mortgage company is going to want the home inspected before they hand over a penny. The lender that my friends used had their own home inspector go through the house and give the “thumbs up” before they would approve the loan. The loan was approved, and my friends became the proud owners of their first home. » Read more: Home Inspections and Second Opinions

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